Regional Compliance Manager - Italy

, , Italy

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The Role

As we start our expansion into Europe, we are looking for a Local Compliance Officer, who will own Dojo’s Regulatory and AML/CFT compliance programme for Italy; establishing and maintaining a robust compliance framework aligned with regulatory requirements and anti-financial crime standards set by the local regulator.

Reporting into the Head of AML/CFT for Dojo Europe, you will oversee and manage the daily activities for our Italian compliance team whilst being a proactive member of the wider European team.

What you will do…

Develop and implement and embed compliance policies, programmes and procedures, (compliance monitoring programme, AML/CTF compliance control framework etc.) tailored to Italian regulatory requirements.

Monitor regulatory change (i.e. PSD2, Bank of Italy guidance, EU regulations, AML etc.) and provide guidance and solutions to the business on relevant regulatory issues.

Perform and maintain country risk assessments to identify potential compliance risk and vulnerabilities and implement policies and procedures to mitigate these risks.

Provide training and support to other team members on local compliance policies.

Be the central point of contact for Italian regulatory authorities including law enforcement and Italian Financial Intelligence Unit.

Provide support to local Senior Management and the Board as well as to the Group Compliance functions (Continental Europe, & UK); ensuring execution against regulatory requirements and internal policies.

Manage and act as country MLRO whilst dealing with Italian suspicious activity reporting (SAR) , internally and externally.

Deal with country specific escalations from the Underwriting, KYC and Financial crime teams including PEP and Sanctions and ensure they are appropriately reported and governed locally.

Work in a small cross functional team and be available to assist colleagues when required.

What you will need…

Proven experience in an AML/CTF/Financial Crime Compliance role with both Regulatory knowledge and experience implementing compliance programmes

In-depth knowledge of the industry’s standards, regulations and key financial crime regimes in Italy; knowledge of the regulatory requirements in other EU/EEA jurisdictions is an additional advantage

High sense of responsibility and autonomy - "ready to go" from day one and to get stuck in the details

Experience engaging with local regulators and the Italy FIU and understanding of the challenges faced for a new Fintech in Italy.

Professional qualification from an internationally recognised body (e.g CFCS, CAMS or equivalent) is a plus

Good computer skills, including Microsoft Office, Google (Word, Excel and PowerPoint)

Fluency in Italian and English; additional languages are advantageous

Detail-oriented with excellent communication and interpersonal skills

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.

Our values

At Dojo, we’re  curious . We have an insatiable desire to learn and innovate. And we’re  relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is  customer-obsessed.

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

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