GUCCI Part-Time Client Advisor - San Marcos Outlet

, , Italy

GUCCI Part-Time Client Advisor - San Marcos Outlet page is loaded GUCCI Part-Time Client Advisor - San Marcos Outlet Apply locations SAN MARCOS time type Part time posted on Posted 2 Days Ago job requisition id R130476 Summary

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description

Role Mission

The Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

Key Accountabilities

Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;

Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;

Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;

Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;

Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;

Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;

Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;

Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;

Contribute to upholding the visual display of all products in accordance with Gucci visual standards;

Maintain a neat and organized understock and stock room;

Adhere to Gucci image standards and guidelines;

Follow all company policies and procedures.

Key Requirements

Ability to maintain regular and reliable attendance working a flexible schedule based on business needs which includes working up to 20 hours per week comprised primarily of weekend days (Friday, Saturday and Sunday) and occasional weekdays, if needed;

1+ years of prior service-related work experience;

Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;

Additional languages a plus;

Proficient with technology;

High school diploma or equivalent preferred.

Competencies

Service mindset with a passion for fashion, the brand and product;

Positive, friendly and outgoing manner;

A true connector with the ability to engage and build relationships with clients;

Demonstrates curiosity and a passion for learning;

Strong organization and follow-up skills are essential;

Accuracy and attention to detail;

Candidate should be team-focused with a desire to collaborate effectively;

Ability to work in a fast moving and dynamic environment;

High flexibility and ability to adapt to different customers.

Key Pillars for Ways of Working

Execute the mission of the role with a Radically Client-Centric mindset;

Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;

Be Relentlessly Creative and approach challenges with an innovative mindset;

Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.

Key Behaviors to Amplify What We Do

Explore

Considerate Thinker

Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver

Accountable Achiever

Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect

Connection Builder

Builds trust-based relationships across boundaries and encourages collaboration

Adapts own style to communicate impactfully

People Enabler

Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Build

Continuous Learner

Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

Qualified candidates must have the proper work authorization to work in the United States

Accessibility

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at [email protected] .

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

Rewards

Eligible employees may also participate in employee benefit and incentive programs, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Competitive hourly wage plus base commission

Employee Discount with Gucci and sister brands under Kering Group;

Time Away – Paid Floating Holiday, Sick and Safe Time;

Performance development and internal mobility in support of on-going growth within organization;

401(k) plan with company matching contributions.*

*Note: Availability of these rewards may be subject to work location & employment type and may have certain eligibility requirements.

EOE M/D/F/V

Job Type

Regular Start Date

2024-06-30 Schedule

Part time Organization

Gucci America Inc. Similar Jobs (1) GUCCI Client Advisor - San Marcos Outlet locations SAN MARCOS time type Full time posted on Posted 3 Days Ago

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

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